Mobile app offering exclusive customer service

The mobile app provides a platform for sharing experiences, where the best customers will have access to this personalized service on their smartphones. It is a meeting point for customers to actively participate in the development and innovation of the company's products and services.

The main objective of this mobile solution is to offer added value to key customers, primarily in terms of service. Service on this platform is understood as preferential treatment for VIP customers.

It is very important for companies to develop communication channels that adapt to these needs and allow for fluid and immediate communication with our best customers.

The exclusive customer service app offers information about events, training, sending information, and notifications about things that customers tell us are of interest to them.

The solution has been developed using multi-platform technology: desktop web, mobile web, and smartphone and tablet apps for iOS and Android.

The solution has a web-based administration backend, where the company's technical and customer service users manage their communication with customers.